Privacy policy

At by Another (“by Another,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.

Information We Collect

We collect personal information that you provide to us directly, as well as information that is collected automatically when you use our website.

Information You Provide to Us

Depending on how you interact with us, we may collect the following categories of personal information:

  • Identifiers: name, email address, mailing address, telephone number, and online identifiers
  • Commercial Information: products purchased, order history, and transaction details
  • Financial Information: payment information (processed securely by third-party payment providers; we do not store full payment card numbers)
  • Consumer Communications: emails, messages, inquiries, reviews, or other communications you send to us
  • Preferences and Custom Information: gifting preferences, sizing details, or customization selections where applicable

We do not knowingly collect personal information from children under the age of 13 (or under 16 in the EU/UK).

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Internet or Network Activity: IP address, browser type, device information, pages viewed, and referring URLs
  • General Location Data: city, region, or country derived from IP address
  • Cookies and Similar Technologies: used for site functionality, analytics, personalization, and marketing

You may control cookies through your browser settings or applicable consent tools.

Information from Third Parties

We may receive personal information from third-party service providers, including:

  • Payment processors
  • Marketing and advertising platforms
  • Analytics providers
  • Email and customer relationship tools

This information is used only in ways consistent with this Privacy Policy.

How We Use Your Information

We use personal information for the following business and commercial purposes:

  • Fulfilling and shipping orders
  • Processing payments
  • Providing customer support
  • Operating, maintaining, and improving our website
  • Sending transactional, service-related, and promotional communications
  • Marketing and advertising our products
  • Preventing fraud and securing transactions
  • Complying with legal and regulatory obligations

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When personal information is no longer required, we delete or de-identify it. In certain cases, technical or legal limitations may prevent immediate deletion; where this occurs, we take reasonable steps to limit further use.

Sharing of Personal Information

We may share personal information with trusted service providers and third parties for business purposes, including:

  • Website hosting and e-commerce platforms
  • Payment processors
  • Shipping and fulfillment partners
  • Marketing, advertising, and analytics providers
  • Fraud prevention and security services

We do not sell personal information in exchange for monetary consideration. However, certain data sharing for targeted advertising may be considered a “sale” or “sharing” under California law.

Shopify

Our online store is hosted by Shopify, which processes personal information on our behalf for purposes including hosting, payments, analytics, and fraud prevention. Information submitted through our store is shared with Shopify and may be processed in other countries.

For more information, please review Shopify’s Privacy Policy.

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential website functions
  • Analyze site usage and performance
  • Personalize content and user experience
  • Deliver relevant advertising

Where required by law, you may manage cookie preferences through consent tools or your browser settings.

Your Privacy Rights – California (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

Your Rights

You have the right to:

  • Know what personal information we collect, use, disclose, sell, or share
  • Access the personal information we hold about you
  • Delete personal information we have collected from you, subject to legal exceptions
  • Correct inaccurate personal information
  • Opt out of the sale or sharing of personal information for targeted advertising
  • Limit the use or disclosure of sensitive personal information (if applicable)
  • Not be discriminated against for exercising your privacy rights

Exercising Your Rights

To submit a privacy request, please contact us at:

Email: support@byanother.com

We may need to verify your identity before processing your request. Authorized agents may submit requests on your behalf where permitted by law.

Your Privacy Rights – EEA & UK (GDPR)

If you are located in the European Economic Area (EEA) or United Kingdom, you may have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time
  • Request data portability
  • Lodge a complaint with a supervisory authority

International Data Transfers

Your personal information may be transferred to and processed in countries outside your country of residence, including the United States. Where required, we use lawful transfer mechanisms such as adequacy decisions or standard contractual clauses to protect your data.

Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While we take security seriously, no method of transmission or storage is completely secure.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us at:

by Another Studio
Email: info@byanother.com
Website: byanother.com